CONTACT US

Have you recently applied for a loan? If you have recently applied for a loan and need to follow up on your question, or if you need to provide additional feedback on RoadLoans Experience, please contact customer support at

Sending an e-mail to a customer service Customer support chat is available during business hours.

Use the “Chat” button at the top of the page.

Business Hours

Monday-Thursday 7 am – 9 pm CT Friday 7 am – 7 pm CT Saturday 8 am – 5 pm CT

Mail Correspondence:

Santander Consumer USA 

1240 Park Avenue

NYC, USA 256323

Online Access

  • Apply for a Car Loan
  • Apply for an Auto Refinance
  • Calculate monthly payments

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Application Status

  • Download and print your loan packet
  • Select your offer
  • View/Change your Preferred Dealer

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